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admin:high-critical-balance [2019/11/06 10:07] – mindaugas-bertys | admin:high-critical-balance [2019/11/12 16:04] – mindaugas-bertys | ||
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=== High Balance === | === High Balance === | ||
- | High balance alerts the administrator whenever a certain predetermined value of cash in a till is reached. High balance does not alter the shift' | + | High balance alerts the administrator whenever a certain predetermined value of cash in a till is reached. High balance does not alter the shift' |
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{{ : | {{ : | ||
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+ | === How to Set High and Critical Balance === | ||
+ | |||
+ | First, you have to select **Management**, | ||
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+ | {{ : | ||
===== How to Proceed when Critical Balance is Reached ===== | ===== How to Proceed when Critical Balance is Reached ===== | ||
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+ | The cashier can place only a single bet after the shift is unlocked, unless a float out operation is performed or the shift is closed. | ||
==== How to Float Out Money ==== | ==== How to Float Out Money ==== | ||
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There are two ways to float out money in Aardvark betting system. First one is using the integrated tool in administrator interface, the second one is using cashier interface. | There are two ways to float out money in Aardvark betting system. First one is using the integrated tool in administrator interface, the second one is using cashier interface. | ||
- | == Float in/ | + | === Float in/ |
+ | |||
+ | To float in/out money using the administrator' | ||
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+ | {{ : | ||
+ | |||
+ | === Float in/out Using Cashier Interface === | ||
+ | |||
+ | You can float the money out using the cashier interface, too. There is a dedicated **Float operation** section in the cashier interface under **My Shift**. The same principles apply here as using the Administrator interface. You just have to enter the desired amount of money you want to float in/out and click the respective button. Please note that you will need to enter administrator PIN code in order to float money using the cashier interface. | ||
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+ | You can read more about the floating operations [[float-operations|here]]. | ||
+ | |||
+ | ===== FAQ ===== | ||
- | To float in/ | + | ^Q: What if my organisation does not use floats for managing shift money? How do I manage critical balance then?^ |
+ | |A: If your organisation does not use float in and float out operations, the only way to proceed when critical balance is reached is to close the shift by selecting the shift individually from **Shifts** list using the same interface as instructed in [[high-critical-balance# | ||
+ | ^Q: How do I manage cashiers that can only payout tickets?^ | ||
+ | |A: If you operate using payin-only and payout-only cashiers, the way to proceed here is to [[high-critical-balance# | ||