GlobalBets Poller Service
Overview
Due to GlobalBets' internal policies and operations, they provide and send us the ticket status only for loser tickets, while the remaining tickets remain active. This, however, does not restrict the ticket payout process since tickets can be paid out directly from the GlobalBets platform. In order to balance the sheets and have a status for every ticket that is paid in for GlobalBets games, Aardvark Technologies team has implemented a GlobalBets poller service that additionally requests tickets' status after the draw takes place.
The Process
Whenever a draw, a race, or a match takes place, GlobalBets only send ticket status for loser tickets, meaning, all other tickets remain active in the Aardvark system with a status of 'Confirmed'. Aardvark Technologies polling service requests tickets' status approximately 2 hours after the draw/race/match to resolve all winner tickets fully.
GlobalBets tickets not having a status in the Aardvark administrator interface does not restrict customers from continuing to play. Customers can still pay the tickets out using the GlobalBets platform. Once a ticket is paid out in the GlobalBets system, the ticket status in the Aardvark administrator interface will change from 'Confirmed' to 'Winner - Paid Out'.
When the poller service requests ticket status, remaining unpaid winning tickets become 'Winner - Unpaid' in the Aardvark system. Customers can then pay the tickets out in any of the two systems.
- Loser Tickets
- Get resulted immediately after the draw
- Get 'Loser' status both in the Aardvark and GlobalBets systems
- Winner Tickets
- Get resulted immediately after the draw in the GlobalBets system
- Remain with a 'Confirmed' status in the Aardvark system until the GlobalBets poller service requests ticket status
- Customers can pay out tickets in the GlobalBets system at any time
- Tickets get 'Winner - Unpaid' status after the GlobalBets poller service requests ticket status
- After the poller service's process, customers can pay the tickets out both in GlobalBets and Aardvark systems
