Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
| online:ott-payments [2021/11/18 11:54] – mindaugas-bertys | online:ott-payments [2022/03/30 15:40] (current) – mindaugas-bertys | ||
|---|---|---|---|
| Line 16: | Line 16: | ||
| Customers can also withdraw cash at other banks' ATMs, but the free withdrawal that customers receive with the Send Money transaction will not apply. Customers must activate the eWallet before being able to use the funds by dialing *120*277#. | Customers can also withdraw cash at other banks' ATMs, but the free withdrawal that customers receive with the Send Money transaction will not apply. Customers must activate the eWallet before being able to use the funds by dialing *120*277#. | ||
| + | |||
| + | ===== OTT Voucher ===== | ||
| + | |||
| + | OTT Voucher is a payment token that allows you to pay, deposit, and top up with online service providers. Customers can purchase OTT vouchers from over 75 000 outlets across South Africa. The vouchers are then used as a means of transacting online. | ||
| ===== The Process ===== | ===== The Process ===== | ||
| - | {{ :online:ott_withdrawal_request.png? | + | {{ :online:image_2022-03-30_162147.png? |
| Customers can choose from both options when withdrawing money. The process is easy and straightforward. | Customers can choose from both options when withdrawing money. The process is easy and straightforward. | ||
| Line 37: | Line 41: | ||
| * Visit a Standard Bank ATM or a participating retailer. | * Visit a Standard Bank ATM or a participating retailer. | ||
| * Select ' | * Select ' | ||
| - | * Enter your chosen 4-digit voucher PIN which creates an Instant Money voucher | + | * Enter your chosen 4-digit voucher PIN which creates an Instant Money voucher |
| * Select the voucher to be redeemed, enter the PIN for it and collect the cash. | * Select the voucher to be redeemed, enter the PIN for it and collect the cash. | ||
| Line 45: | Line 49: | ||
| === FNB eWallet === | === FNB eWallet === | ||
| - | Upon confirming the withdrawal request, the customer, the customer needs to follow the instructions on the confirmation SMS to access his/her funds. The SMS will contain the ATM PIN required to get cash. This PIN is valid for 4 hours. If the customer doesn' | + | Upon confirming the withdrawal request, the customer needs to follow the instructions on the confirmation SMS to access his/her funds. The SMS will contain the ATM PIN required to get cash. This PIN is valid for 4 hours. If the customer doesn' |
| At an FNB ATM after obtaining an ATM PIN: | At an FNB ATM after obtaining an ATM PIN: | ||
| Line 60: | Line 64: | ||
| * There is a R1500 daily transactional ATM withdrawals limit. | * There is a R1500 daily transactional ATM withdrawals limit. | ||
| * Temporary ATM PINs cannot be used to withdraw money at an FNB ATM or FNB ATM with automated deposits if the eWallet balance is less than R20. | * Temporary ATM PINs cannot be used to withdraw money at an FNB ATM or FNB ATM with automated deposits if the eWallet balance is less than R20. | ||
| - | |||
| - | |||